FAQ's
🙋♀️ Frequently Asked Questions – Fukhrey.com
1. What is Fukhrey.com?
Fukhrey.com is your one-stop shop for cool, quirky, and useful products across categories like fashion, home decor, toys, gadgets, stationery, baby gear, and gifts – all at pocket-friendly prices.
2. Do you deliver across India?
Yes! We deliver to all major cities and towns across India. Delivery times usually range from 7–9 working days, depending on your location.
3. Is Cash on Delivery (COD) available?
Yes, we offer Cash on Delivery for most locations. You can also choose secure online payments via UPI, debit/credit card, and net banking.
4. How do I track my order?
Once your order is shipped, you’ll receive a tracking link via SMS or email. You can also reach out to us via WhatsApp or email for live updates.
5. How do I contact customer support?
We’re here to help!
📞 Call/WhatsApp: 7977922435
📧 Email: rahultyagi9287@gmail.com
Support Hours: 10 AM – 7 PM, Monday to Saturday
6. What is your return policy?
We offer a 7-day return/replacement policy for most products. If something is damaged, incorrect, or defective, just contact us within 7 days of delivery.
7. How will I get my refund?
Once your return is approved and the product is received back (if required), refunds are processed within 4–7 business days to your original payment method.
8. Are all products original and good quality?
Absolutely! We handpick every product to ensure they are useful, trendy, and value for money. Quality checks are done before dispatch.
9. Can I place a bulk or custom gift order?
Yes! We love bulk or customized gift orders for events, corporate gifts, or celebrations. Just drop us a message on WhatsApp and we’ll help you out.
10. Do you run any offers or discounts?
Yes! Keep an eye on our homepage, banners, and social media for exclusive flash deals, combo offers, and prepaid discounts.
💬 Still have a question?
Reach out to us anytime — we’ll make sure your Fukhrey shopping experience is fun and hassle-free!